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At VIP Tire, we take pride in offering the best customer experience to Chicago, IL, Bridgeview, IL and Tinley Park, IL. We strive to provide our customers with the best experience possible each visit.
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Thank you for an excellent customer service Dan.You are agreat in solving problems.
Business reply to this review:
Tomasz, Thank you for working with us. We are always here to help. Have a great week. Sincerely, VIP Tire
On Feb 13th, 2018 my husband and I were on 294 going home after landing at Midway airport. We live in Elkhart, IN and as we were traving my husband hit a big pot hole and got off of 294 and got as far as McDonalds as the rear passinger tire went completely flat and we had no spair for our 2013 Fusion, we called for tow service and it took forever to get there and in the mean time I called for the closet Goodyear dealer and got this location and asked what time they closed he said 6pm and it was already 5:35pm. When we got to the tire store it was 5:45pm and they were busy but they knew we were straned a long way from home and they worked at putting on a new tire and were very nice about staying over until it was fixed and we were able to get on our way by 6:48pm. I would like to say that the whole crew were awfully great and very pleasant to us which you don't find much these days. So our "Thanks" to the whole crew at this location, I would recomend the store to any one needing good service.
My comments are regarding this entire store and Manager Butch Young. He and his entire staff are professionals who are good at what they do and always show outstanding customer service. I am now a customer who chooses to not go anywhere else for quality service and advice, and I live an hour from their location. I tried locations closer to home and they did not measure up to the same care. Thanks for the service they are providing. I am a full time Uber Driver for the past two years and my vehicle is my livelihood. Also I am a customer service Airline Retiree and I quickly recognize good customer service.
James, Thank you for your kind review and continued business. We appreciate the privilege of servicing your vehicle. Thank you again and have a great holiday. Sincerely, Vip Tire
VIP technicians did a great job on my brakes. Fast and friendly service from these guys.
Very pleased with their service. Technicians are fast and knowledgable and do quality work.
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